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General Terms and Conditions

General

By finalising the order the consumer agrees to the following delivery, payment terms and conditions defined in this contract.  Changes and alterations to this contract must
be submitted in written form and confirmed in writing by BRITISH SHOPPING. Verbal
comments are not accepted as valid terms or conditions.

Order

By submitting an order to BRITISH SHOPPING the transaction is binding for both parties. You will automatically be informed via
Email upon receipt. A second mail will be sent to you confirming acceptance and
delivery of the goods. Information related to the order will be stored.
Registered customers have access to this information by logging in with their user name and password

Payment

All payments are to be pre-paid before delivery by choosing one of the following payment types: Bank Transfer, PAYPAL, Invoice (after 3 orders) or Credit Card.

BANK: Deutsche Bank
NAME: David Holland
ACCNT: 2612778
SORT: 20070024 IBAN: DE29200700240261277800 BIC/SWIFT: DEUTDEDBHAM

Pricing

All prices are including VAT. We reserve the right to modify prices. You will be notified immediately by Email of the changes.

Delivery Period

The order will normally be processed and submitted for delivery within 3 to 4 working days. If an item is temporarily out of stock or for some other reason undeliverable, you will be informed immediately by Email. We are permitted to make a part delivery. The consumer will not be charged for any additional delivery costs incurred. Products that are no longer available from our suppliers will be cancelled and refunded.

Receipt of Order

You are committed to accept delivery of the order. If goods are returned resulting from an incorrect delivery address, we reserve the right to charge you for any related costs incurred. This also applies for refusing delivery.

Complaints

Although your goods are thoroughly checked and carefully packed prior to shipping, we kindly request you to control the content of the package immediately upon delivery. If damage is evident please inform us immediately. Complaints can be submitted until within one week after receiving delivery either by telephone or Email. It is imperative that an Email is received at BRITISH SHOPPING within the valid period.

Right of Cancellation

The consumer can cancel the order within two weeks of delivery without giving any reason by either stating this in writing or by returning the goods to the following address:

BRITISH SHOPPING
Hegestr. 30
20251 Hamburg

TEL: 0049 (0)40 51326326

Email: internet@british-shopping.de

The consumer is obligated to return the goods including the original invoice after submitting written cancellation. Postage receipts should be retained by the consumer for future reference. The postage costs are to be paid by the consumer providing

1) The goods are as ordered

2) The goods do not exceed the value of EURO 40.00

We reserve the right to claim compensation for goods that have been damaged and /or show signs of use. The goods must be in the original packaging and undamaged.

Products that are unsuitable for return by normal methods, are perishable, the expiry date has been reached or exceeded, the individual package seal has been broken, are exempt from return.

Postage / Shipping Costs

Within Germany:

Please refer to Shipping Costs that is accessible from the main page.

Other Countries

We are currently only shipping within Germany. For orders from other countries please contact us via Email and we will gladly make you an individual offer. Postage charges / Import duties will be invoiced after Delivery if not calculated during ordering.